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Delay Repay and other compensation schemes


Here is how to claim compensation under Delay Repay or other compensation schemes, directly through the relevant train operator:

Avanti West Coasthttps://www.avantiwestcoast.co.uk/help-and-support/delay-repay
Chiltern Railwayshttps://chilternrailways.delayrepaycompensation.com/
C2Chttps://www.c2c-online.co.uk/help-feedback/delay-repay/
CrossCountryhttps://www.crosscountrytrains.co.uk/customer-service/contact-us/delay-repay
East Midlands Railwayhttps://www.eastmidlandsrailway.co.uk/help-manage/manage/make-a-delay-repay-claim
Elizabeth linehttps://tfl.gov.uk/fares/refunds-and-replacements/overground-and-elizabeth-line-delays
Gatwick Expresshttps://www.gatwickexpress.com/help-and-support/journey-problems/delay-repay-compensation
Grand Central Railwayhttps://www.grandcentralrail.com/help/refunds-and-compensation
Great Northernhttps://www.greatnorthernrail.com/help-and-support/journey-problems/delay-repay-compensation
Great Western Railwayhttps://www.gwr.com/help-and-support/refunds-and-compensation/delay-repay
Greater Angliahttps://www.greateranglia.co.uk/about-us/our-performance/delay-repay
Hull Trainshttps://delayrepay.hulltrains.co.uk/
London Overgroundhttps://tfl.gov.uk/fares/refunds-and-replacements/overground-and-elizabeth-line-delays
London North Eastern Railwayhttps://www.lner.co.uk/customer-service/refunds/delay-repay
London Northwestern Railwayhttps://londonnorthwesternrailway.delayrepaycompensation.com/
Merseyrailhttps://www.merseyrail.org/help-support/refunds-and-compensation/delay-compensation-for-single-and-return-tickets/
Northernhttps://delayrepay.northernrailway.co.uk/
ScotRailhttps://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
Southeasternhttps://www.southeasternrailway.co.uk/compensation/
Southernhttps://www.southernrailway.com/help-and-support/journey-problems/delay-repay-compensation
South Western Railway and Island Linehttps://www.southwesternrailway.com/contact-and-help/refunds-and-compensation/delay-repay
ThamesLinkhttps://www.thameslinkrailway.com/help-and-support/journey-problems/delay-repay
TransPennine Expresshttps://www.tpexpress.co.uk/help/delay-repay-compensation
Transport for Londonhttps://tfl.gov.uk/fares/refunds-and-replacements/overground-and-tfl-rail-delays
Transport for Waleshttps://tfwrail.wales/delay-repay-compensation
West Midlands Railwayhttps://www.westmidlandsrailway.co.uk/about-us/delay-repay